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- Frequently Asked Questions
055-233-3011 FAX 055-233-3099
- 【Hotel / Guest rooms】
Frequently asked questions about check in / check out
Q1. What are the check-in and check-out times?
A1. Check-in ⇒16:00
Check out ⇒ 10:00
Q2. Is it possible to check in before check-in time…Continue reading - 【Hotel / Guest rooms】
About baggage before check-in and after check-out
Luggage storage is available even before check-in and after check-out.Please feel free to ask the front desk. - 【Hotel / Guest rooms】
Is it possible to send luggage in advance?
We accept.We will keep you at the front desk until your stay.
Please send it to the address below.
〒400-0858, 2-3-16 Aioi, Kofu City, …Continue reading - 【Hotel / Guest rooms】
Can I use a credit card?
The following credit card companies'Card can be used.
Visa, ·JCB, ·DC, ·UC, ·American Express, ·UFJ(formerly Million)Card - 【Hotel / Guest rooms】
Is there a curfew?
There is no curfew.A 24-hour front desk is available as well. - 【Hotel / Guest rooms】
Frequently asked questions about "Room Facilities"
Q1. Is it possible to use the internet in the room?
A1. All rooms are available free of charge.Please note that we do not provide computers …Continue reading - 【Hotel / Guest rooms】
Frequently asked questions about "Receipt"
Q1． I would like a receipt with all the totals.
A1. Reservation site points from each company cannot be combined and issued.It will be issue…Continue reading
Contact us
Others Please feel free to contact us.