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- Frequently Asked Questions
055-233-3011 FAX 055-233-3099
Frequently asked questions about "parking lot"
Q1. Please tell me the parking fee.
A1. Reservations are not required, but prices start from 800 yen per car per night.
It is available fr…Continue reading~ Directions - How about the directions from Kofu Station?
【JR Chuo Line Kofu Station】
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When leaving the ticket gate, take the exit at South Exit
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Heiwa-dori Avenue straight on the main street …Continue readingFrequently asked questions about check in / check out
Q1. What are the check-in and check-out times?
A1. Check-in ⇒16:00
Check out ⇒ 10:00
Q2. Is it possible to check in before check-in time…Continue readingAbout baggage before check-in and after check-out
Luggage storage is available even before check-in and after check-out.Please feel free to ask the front desk.Is it possible to send luggage in advance?
We accept.We will keep you at the front desk until your stay.
Please send it to the address below.
〒400-0858, 2-3-16 Aioi, Kofu City, …Continue readingFrequently asked questions about "meals"
Q1.Do you have breakfast available?
A1.You can enjoy it at the tenant "Raku" on the 1st floor.
Fee 1,000 yen(Japanese set menu)
From 6…Continue readingCan I use a credit card?
The following credit card companies'Card can be used.
Visa, ·JCB, ·DC, ·UC, ·American Express, ·UFJ(formerly Million)CardIs there a convenience store near the hotel?
There is a Family Mart opposite the hotel diagonally.Is there a curfew?
There is no curfew.A 24-hour front desk is available as well.Frequently asked questions about "Room Facilities"
Q1. Is it possible to use the internet in the room?
A1. All rooms are available free of charge.Please note that we do not provide computers …Continue readingFrequently asked questions about "Receipt"
Q1． I would like a receipt with all the totals.
A1. Reservation site points from each company cannot be combined and issued.It will be issue…Continue readingFrequently asked questions from customers traveling with children
Q1. Is it possible for children to sleep together?
A1. Children under elementary school age can use this service.
(Up to 1 child may share…Continue readingCan I stay with pets / animals?
Unfortunately, we do not allow animals or pets to stay with us.
Contact us
Others Please feel free to contact us.